Effective Date: August 20, 2026
These Terms & Conditions (“Terms”) govern your use of the Dunbar Animal Hospital website and your participation in communications and services provided by Dunbar Animal Hospital (“Dunbar Animal Hospital,” “we,” “us,” or “our”). By using our website or voluntarily opting in to receive SMS communications, you agree to these Terms.
Veterinary Services
Dunbar Animal Hospital provides veterinary services for pets. Information provided through this website is intended for general informational purposes and does not replace professional veterinary evaluation, diagnosis, or treatment.
SMS Text Messaging Program
If you affirmatively opt in to receive SMS messages from Dunbar Animal Hospital, you agree to receive informational text messages related to your pet’s care and our services.
These messages may include:
- Appointment reminders
- Appointment-related notifications
- Visit information
- Pet care updates
- Other informational communications related to your pet’s care
Message Frequency
Message frequency varies based on your appointments, your pet’s care, and other communications you have requested or authorized.
Message and Data Rates
Message and data rates may apply depending on your mobile carrier and mobile service plan. Dunbar Animal Hospital is not responsible for charges imposed by your mobile carrier.
How to Opt In
SMS consent must be provided through an affirmative action. Consent may be provided through the Dunbar Animal Hospital’s scheduling or other approved communication processes, or directly to authorized practice staff.
Any consent checkbox used to request SMS communications must be voluntarily selected and will not be pre-checked.
How to Opt Out
You can stop receiving SMS messages at any time by replying STOP to a message from Dunbar Animal Hospital.
After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages unless you subsequently provide new consent.
Help and Support
For help with SMS communications, reply HELP to a message from Dunbar Animal Hospital.
You may also contact our hospital directly:
Dunbar Animal Hospital
1419 Dunbar Ave
Dunbar, WV 25064
Phone: (304) 766-6407
Consent Is Not Required for Services
Consent to receive SMS text messages is not a condition of purchasing goods or services from Dunbar Animal Hospital.
Privacy
Your use of our SMS communications is also subject to our Privacy Policy, which explains how Dunbar Animal Hospital collects, uses, and protects personal information.
Consumer information is not shared with third parties for marketing purposes.
Changes to These Terms
We may update these Terms & Conditions from time to time. Updated terms will be posted on this page with a revised effective date.
Contact Us
If you have questions about these Terms & Conditions or our SMS communications, please contact:
Dunbar Animal Hospital
1419 Dunbar Ave
Dunbar, WV 25064
Phone: (304) 766-6407